Terms & Conditions

01 In the following Terms and Conditions of Sale the "COMPANY" shall mean IDEAS Creative Group Corp. and its related bodies corporate within the Commonwealth of Puerto Rico; and the "CUSTOMER" shall mean the entity purchasing the goods or services the subject of these terms and conditions of sale.

 

02 To use the website and/or the services, you must first complete an on-line user registration form. By submitting the registration form, you represent, warrant and covenant to the COMPANY that:

---(a) you are at least 18 years old;
---(b) you are an authorized representative of any organization or entity that you purport to represent;
---(c) the information you provide during registration process is true, accurate, current and complete in all respects;
---(d) you will maintain and update your information to keep it true, accurate, current and complete in all respects. The COMPANY may prohibit your access to the Site and the Services if it determines, in its sole discretion, that you have used or are not currently using the Site or the Services in an appropriate manner or otherwise strictly in accordance with the terms and conditions of this Agreement. You are solely responsible at all times for maintaining the confidentiality of your user name and password. You shall not permit use of the Site or the Services by any third party using your user name and password. If you believe there has been or may be a breach of security through your account, you must immediately notify the COMPANY at and you must immediately change your password. You are solely liable for any unauthorized use of the Site and/or the Services through your user name and password, and;
---(e) You agree to the terms and conditions outlined in this Agreement with respect to our site (www.ideascg.com). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the site, the content, products or services provided by or through the site, and the subject matter of this Agreement. This Agreement may be amended by us at any time and from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the site.

 

03 The COMPANY attempts to be as accurate as possible on all product and service descriptions that are available through ideascg.com. However, The COMPANY does not warrant that product descriptions or other content of their distributor's websites are accurate, complete, reliable, current, or error-free. If you have doubts of a service description or any questions, please use the feature/button "Ask a Question" on every product page, or contact us.

 

04 The COMPANY makes no guarantees regarding the availability of the website,the products, or the services; and reserves the right, in its sole discretion, to discontinue the website or services and/or modify the contents of the website or the terms of the services as the COMPANY sees fit, including but not limited to, the price for products/services, descriptions, and other e-commerce related information and/or functionality. You agree that the COMPANY will not be liable to you for any such discontinuance or modification of the website or the services.

 

05 Orders accepted by the COMPANY will be subject to the following terms and conditions of sale as amended from time to time. All orders should be from the legal entity/parties the trading account was set up for. The COMPANY accepts these orders either verbally or in writing in good faith in the belief they are true and correct. If there any verbal order, the CUSTOMER acknowledges that the COMPANY's records are true and correct and will not be disputed. The CUSTOMER acknowledges that it is their full responsibility to advise the COMPANY of any changes to any of the details relating to the trading entity and the trading account. This would include but not limited to business address or details advice must be received immediately the change takes effect. The CUSTOMER acknowledges that failure by them to advise the COMPANY of any change does not in any way limit the COMPANY's right to pursue full payment or recovery the need arise due to a breach in any of the Terms and Conditions of Sale.

 

06 (PLEASE NOTE THE COMPANY DOES NOT DISPATCH ORDERS TO CUSTOMERS WHO HAVE OVERDUE ACCOUNTS)

You represent and warrant that if you are buying something from us or from our merchants that (i) any credit card information you supply is true, correct and complete, (ii) charges incurred by you will be honoured by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes.

---(a) We accept: Visa, Master Card, AmEx, and Discover credit cards which we process by our Stripe merchant account; PayPal payments, checks (restrictions apply), money orders, bank transfers, and direct deposits to our bank account (only for P.R. customers). We will hold your order until checks are cleared. Any NSF checks will have a $35 fee added to your invoice.

---(b) Due to changes on Paypal Merchant Agreement, that says: "If you refund (partially or fully) a transaction to a buyer or a donation to a donor, there are no fees to make the refund, but the fees you originally paid as the seller will not be returned to you." From now on (May 7, 2019) we reserve the right to keep the fees for that transaction that wasn't successful to pay Paypal. So if you pay for a service and then change your mind and want a refund, you will get the refund of your payment minus the fees that Paypal took from your transaction. Please be sure that you not going to change your mind and ask for a refund. If we somehow cannot fulfill the order/service, then we will refund the full payment. *Some restrictions may apply.

---(c) We use Stripe for credit cards payment processing. Due to Stripe Merchant Agreement, that says: "There are no fees to refund a charge, but the fees from the original charge are not returned." we reserve the right to keep the fees for that transaction that wasn't successful to pay Stripe. So if you pay for a service and then change your mind and want a refund, you will get the refund of your payment minus the fees that Stripe took from your transaction. Please be sure that you not going to change your mind and ask for a refund. *Some restrictions may apply.

---(d) If there's any difference between the amount paid by credit card and the final invoice balance, we keep the right to charge such difference to your credit card. If you paid by money order, check, PayPal, or bank deposit; your order won't be processed until such difference is totally paid.

---(e) Credit is available for authorized customers who have fulfilled the credit requirements.

---(f) The COMPANY's records are sufficient evidence of the amount payable by you to us unless they are shown to be incorrect.

 

07 Orders will be accepted at the prices in effect at the date of the order. Prices are subject to change without notice. Because of custom orders, shipping charges, and other factors, the final invoice for a product or service may be different than the original invoice as provided on ideascg.com to the CUSTOMER. When this occurs, the COMPANY will contact the CUSTOMER by phone or email with the final invoice before processing the order.

Monthly and quarterly hosting payments after the 5th. of the month will have a late fee of $5 (per invoice). If your invoice is not paid by the 7th. of the month, your account is in risk to be suspended and you will be charged an additional $3 fee/per account to get it/them unsuspended.

Hosting accounts that are not billed monthly or quarterly (semi-annually and annually), will have until the 10th. to make the payment without late fees and up to the 12th. to not incur in account/s suspensions.

Most of our services are provided in a "pay upfront" or "deposit/payout" basis, but if you are billed for certain services, we will send an invoice. Invoices not paid within 3 business days will have a late fee of five percent (5%), with a minimum of five dollars ($5) and a maximum of fifty dollars ($50). Total payment should be made in or before 15 calendar days from the invoice date. The late fee will also apply if your payment surpasses the end of the month.

Hosting and/or maintenance accounts need a 30 days notice before termination. There are no refunds on these services if you paid and decide to terminate such service.

Be aware that there might be refund charges if there's any refund in your transaction. Please refer to Section 6 for more information.

 

08 Every effort will be made to ensure prompt delivery of goods ordered. However the COMPANY cannot accept responsibility for delivery delays. Delivery charges on orders required by overnight transport, airfreight or other special delivery will be at the CUSTOMER expense unless otherwise arranged. For more information, please check our Shipping & Returns Policy.

 

09 Upon delivery to the CUSTOMER or in the Customers custody (whichever is the sooner) the goods shall be at the risk of the CUSTOMER and the CUSTOMER shall, at its own costs, insure the goods against all risks for which a prudent owner would insure his goods and for their full replacement value.

 

10 The CUSTOMER is responsible to inspect the goods forthwith upon delivery and shall within 7 days from the date of delivery give written notice to the COMPANY of any matter or thing by reason whereof the CUSTOMER alleges that the goods are not in accordance with the Contract.

 

11 Ideascg.com is owned and operated by IDEAS Creative Group Corp., which is distributor of the promotional product industry's, offering a wide array of innovative products, authorized Carlson Craft, The DFS Group, and 4Over reseller. Also offers services like graphic and web design, printing, web hosting, web development, online marketing, and other related. To continue to benefit commercially from the innovation of their products and services, the COMPANY maintains a global portfolio of intellectual property, including patents, trademarks, copyrights and other intellectual property ("IP"). The designs embodied in the products depicted in this website are the property of their owners. Any use of these designs without the express written consent of IDEAS and/or their owners is prohibited. Ideascg.com and all the IP contained on this site are protected under domestic and international IP laws. You acknowledge that the COMPANY provides access to web sites that contain content that is protected by IP rights. You will only use such content in a legal manner, in compliance with this Web Site Use Agreement.

The use of third-party logos, trademarks and trade names on products and portfolio in this website are for illustrative purposes to represent the COMPANY's expertise in printing and design capabilities. Such use does not imply an endorsement or association between the COMPANY and any third-party, nor does it indicate that the product has been used or purchased by any third-party. Products featuring these designs are not for sale to anyone other than authorized representatives of the owners of the logos, trademarks and trade names.

 

12 The COMPANY uses and creates art, logos, and other designing elements ("Artwork") supplied by customers (or bought on-line) to provide products and services. The COMPANY assumes no responsibility for determining the proper ownership or proper use of such Artwork. All liabilities of this nature rest with the customers and suppliers. The customers placing orders with the COMPANY represent and warrant that they have the authority to order, purchase and distribute the product with the Artwork specified on the order, and that the use or display of the Artwork will not violate any laws or client restrictions. The COMPANY assumes no responsibility for determining who does or does not have such authority. By submitting Artwork to the COMPANY for use on a product or information to create such artwork, the customers shall defend and hold harmless the COMPANY for the use of any Artwork and for breach of this warranty. The CUSTOMER also shall indemnify, hold harmless, defend and absolve the COMPANY, its affiliates, distributors, and licensors from and against all claims, liabilities and expenses arising out of or related to any actual or alleged infringement or misappropriation of any copyright, trademark or other proprietary rights or merchandise. This directive will remain in effect after delivery of the product or service.

The COMPANY reserves the right to photograph, show as samples, or use in the COMPANY's advertising the items and/or artwork produced by the COMPANY without liability as to trademark, copyright or other proprietary rights; and without remuneration to the CUSTOMER or the entity s/he represents. The COMPANY reserves the right to refuse to provide product or service when it is determined that the Artwork does not meet the COMPANY's standards.

 

13 Claims for shortages, overcharges, Etc. will only be recognized if made in writing and forwarded to the COMPANY's Accounts Department within 3 days of the date of the invoice.

 

14 The COMPANY does not hold itself out as a manufacturer of promotional products or as a consultant in relation to their design or use. All such advice and information or design work given or carried out by the COMPANY is on the sole basis that the COMPANY accepts no responsibility whatsoever for the same. If the CUSTOMER relies upon the same he does so entirely at his own risk and the COMPANY will not be liable for any loss or damage thereby suffered including any consequential loss notwithstanding any want of care on the part of the COMPANY or its staff in compiling or giving such advice, information or design work. In no case shall the COMPANY's liability exceed the total value of the contract.

 

15 The COMPANY does not intentionally sell products or services for purchase by children or collect information about children. Children under 18, but at least 13 years of age, are authorized to use ideascg.com only with the involvement of a parent or legal guardian who agrees to be bound by this Web Site Use Agreement. Children under the age of 13 are not authorized to use ideascg.com, and parents or legal guardians may not agree to this Web Site Use Agreement on their behalf. Children under the age of 18 are not permitted to use or access restricted portions of ideascg.com.

 

16 This contract shall be governed by the laws of the Commonwealth of Puerto Rico notwithstanding the place in which the goods or any of them are to be delivered. The CUSTOMER submits to the exclusive Jurisdiction of the Courts of the Commonwealth of Puerto Rico.

 

17 Subject to express contrary agreements in writing and signed on behalf of the COMPANY these terms and conditions shall so far as they are applicable and making all changes necessary having regard to the context be incorporated in any Contract arising from future orders placed by the CUSTOMER with the COMPANY. At that date of signing any application or ordering goods the foregoing terms and conditions contain the terms by which goods will be supplied. These terms do alter from time to time and the COMPANY has the right to vary these Terms and Conditions of Sale as and when deemed appropriate. The CUSTOMER accepts and acknowledges that this may happen during the term of their business relationship and that it is not possible to re-submit signed documents each time they alter. The CUSTOMER acknowledges that they will keep themselves updated on the latest terms of trade by accessing them on the COMPANY's website at www.ideascg.com and these shall supersede all previous and other communications and presentations unless these are in writing and express special terms or variations.

 

18 This Web Site Use Agreement is effective from your acceptance of the Policies, which is indicated by first use of ideascg.com. The COMPANY may terminate this Web Site Use Agreement any time without notice.